This company really goes the extra step for the good service. i have 3 huge garage doors and one of them was stuck. i called them, and when they showed up they replaced the opened and also brought to my attention that very soon my 2nd door will be stuck also because my spring was wearing out. they werent pushy about replacing it, but gave me a price and the RISKS! within few weeks i though it was a good idea to replace that as well. called them again and showed up within a convienent appt for me. and i am glad i replaced that spring. it looked very worn out when they took it down.. im glad it was working to start with!